If you are concerned about the mental health of a colleague or friend who you think is struggling as a result of working through the pandemic and the experiences they have encountered, you can help them by signposting them to the self-referral option for our psychological assessment and therapy service, specially set up to help. 

This link asks them to complete a couple of questionnaires that might help them decide if such support would be useful for them at this time. If they choose to proceed, they can fill in a referral form that asks them to share a bit of information with us so that we can match their needs with a therapist that is best placed to help them. 

Please ask the person to complete this themselves - you cannot do this for them as it asks about their personal experience. The information will be forwarded securely to our therapy team who will seek to be in touch within 72hours (excluding bank holidays) with next steps. 

If they would prefer to have an initial conversation with a trained counsellor about their situation or would like help to complete the referral form please ask them to call 0808 196 3833 or click here to chat online. Telephone and chat are available 8am – 8pm every day. 

How to tell if someone is struggling

  • Has their behaviour changed?
  • Have they become more agitated, more emotional or more withdrawn?
  • Are unusual mistakes being made?
  • Are they absent more regularly or contributing less in team situations?

Some of these may be signs that someone is struggling or dealing with something and may need more support. Take time to ask them, in private, how they are feeling and if they need to talk about anything. Let them know that your door is open and support is available if they need it, whether that be on a work or personal level.

Offer to refer them to our service – they might simply want to take a look at the tools and resources available to them via our hub.

The MindEd COVID-19 Resilience Hub has content designed to be rapidly accessible and provide quick help when needed. 

If someone needs help now, you can direct them to our support service helpline or chat function. The service is open from 8am to 8pm, every day, including weekends and bank holidays.

Talk to us now anonymously 
Or call the freephone number 0808 1963833.

Outside of these hours, help is available from the Samaritans, on freephone 116 123.

You can join the West Yorkshire Health and Care Partnership staff suicide prevention campaign and access resources to help you and team with their mental health here.

staff suicide campaign

You may also find these resources useful

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  • You can listen to our Care Homes podcast here.
  • Resources to facilitate conversations about wellbeing. We have a range of services available including courses and peer support. This directory outlines some of the offers and how to access them.
  • Coaching and mentoring offer - to support all NHS and social care leaders this FREE, confidential 1-2-1 offer has partnered with selected coaching companies and other leading-edge organisations to bring you three options to choose from.
  • Leader's pack - helping your team through Covid-19. The purpose of this guide is to offer useful information and practical tips to you, as one of our leaders, to help you support your team in the coming weeks and months.
  • Managers' guidance for staff wellbeing during Covid-19. Principles of responding well for staff wellbeing, with clear leadership, clear information, and physical and psychological resources
  • ABC to ‘compassionate leadership in times of crisis’ is a quick-read practical guide covering: autonomy and control; belonging; and competence. Click here for more information.
  • #Caring4NHSPeople wellbeing webinars - designed for people in workforce, occupational health, organisational development, leadership, trade union support, or any other area that is supporting the wellbeing of NHS colleagues. 
  • Leading Mental Wellbeing Together - In Partnership with the staff Mental Health and Wellbeing Hub, The Cellar Trust is offering a series of webinars on the topic ‘Leading Mental Wellbeing Together’. To find out more about this offer here.

For more information on #Caring4NHSPeople, head to the website.

  • Looking after yourself and others during Covid-19: a resource for team leaders in health and care settings. This learning resource is designed for anyone who leads, in any capacity, in any health and care organisation to support your understanding, knowledge and skills. The resource allows you to dip in and out in bite sized pieces of learning and has five sections covering 
  • Working collaboratively
  • Preparing and sustaining yourself
  • Supporting and sustaining your team
  • Going home safely, protecting yourself and those around you
  • Tools

Caring for caregivers during Covid-19

A video message by Professor Michael West, Senior Visiting Fellow, The King’s Fund Professor of Organisational Psychology