The NHS People Promise is a national initiative intended to improve the experience of working in the NHS for everyone.

There are seven elements to the People Promise:

We work flexibly

Organisations across the West Yorkshire Mental Health, Learning Disabilities and Autism Collaborative are committed to retaining their experienced staff. We know that flexible working is valuable to people, enabling them to have a work/life balance that means they can stay in their jobs and progress in their careers.

People have a legal right to ask for flexible working, but don't always know how to find out what flexible working options are available at their place of work or how to apply for them.

Managers too aren't always aware of the options, or how flexible working can bring advantages to their service - it is cheaper to retain than the recruit and train new people, and retaining experienced staff protects and enhances diversity in teams, which leads to better patient care.

NHS England's flexible working visual.

 

People like me work flexibly

Better conversations about working flexibly

We each have a voice that counts

The Trusts and other organisations that make up our West Yorkshire Health and Care Partnership recognise how important the voices of the people who work in them are. We want everyone to feel safe and confident to speak up, and we will take the time to really listen to understand the hopes and fears that lie behind the words.

Our aims

We all feel safe and confident when expressing our views.

If something concerns us, we speak up, knowing we will be listened to and supported.

Our teams are safe spaces where we can work through issues that are worrying us.

If we find a better way of doing something, we share it.

We use our voices to shape our roles, workplace, the NHS, and our communities, to improve the health and care of the nation.

We take the time to really listen - beyond the words - to understand the hopes and fears that lie beneath them.

We help one another through challenges, during times of change, and to make the most of new opportunities.

Freedom To Speak Up

NHS England aims to ensure everyone working within the NHS feels safe and confident to speak up. We encourage our NHS leaders to take the opportunity to learn and improve from those who speak up.

The service is free, confidential and impartial. Your concerns will be followed up and escalated where necessary.

Find out more about the NHS Freedom To Speak Up programme here.

Why contact your Freedom To Speak Up Guardian?

  • Are there any patient safety concerns you have noticed? Do you have a patient safety concern and don’t know what to do? Speak up to a Guardian.
  • Have you seen something at work and you don’t know what to do about it?
  • Is something worrying you about your work?
  • Need to have a chat about something at work affecting your experience?

The Whistleblowing Helpline provides free and impartial advice for NHS employees. They can be contacted on 08000 724 725 or at www.speakup.direct

Contact your Freedom To Speak Up Guardian

If you work in one of the West Yorkshire Mental Health, Learning Disability and Autism Trusts, these are the contact details for the Freedom To Speak Up guardians in your workplace:

South West Yorkshire Partnership NHS Foundation Trust

Email:  guardian@swyt.nhs.uk 

Telephone: 07795367197

Or write to:

FTSU Lead Guardian, Block 7, Fieldhead Hospital, Ouchthorpe Lane, Wakefield, WF1 3SP

You can also complete an e-form (anonymously, if needed)

Bradford District Care NHS Foundation Trust

Email: joe.cohen@bdct.nhs.uk

Contact no: 07885 984539

Leeds and York Partnership NHS Foundation Trust

Email: shereen.robinson4@nhs.net

Call or text: 07980 959407

Training

There are three online Freedom to Speak Up eLearning packages currently available on the eLearning for Healthcare platform (Freedom to Speak Up - elearning for healthcare (e-lfh.org.uk). These training packages are aimed at all workers (Speak Up), Managers (Listen Up) and Senior leaders and board members (Follow Up).